scatts at Polandian has a horror story that sounds all too familiar to me.

My vote has to be given to the dearly beloved Telekomunikacja Polska S.A. or just TP as they prefer to be called these days. Admittedly, Poczta Polska provides tough competition for my vote with a strong performance in number of packages lost, sourpuss sales ladies and in worst queues, but my recent experience in trying to get Neostrada in the new home proves that it is going to take truly world-class incompetence levels for anyone to take the top slot away from TP.
(And the Polandian award for worst organised Polish company goes to… « Polandian).

While I never had to deal with TP (appropriate acronym), I did have a similar experience getting official state permission to marry K.

Polish bureaucracies have an obsession with exact documentation. And stamps.